Refund policy
We hope each COVA piece feels exactly right.
If not, we offer a 30-day return window from the date of delivery.
Eligibility
To be eligible for a return, items must be unused, in their original condition, and returned with all original packaging.
We kindly ask that pieces are handled with care, as returned items are carefully reviewed before approval.
Process
To initiate a return, please contact our team with your order details.
Once your request is received, we will guide you through a simple and considered return process.
Refunds
After your return has been received and approved, your refund will be processed to the original payment method.
Please allow a few business days for the transaction to reflect, depending on your provider.
Exchanges
We currently process returns rather than direct exchanges.
If you wish to select a different piece, we recommend placing a new order.
Notes
Return shipping costs may apply depending on your location.
Items returned that do not meet our conditions may not be accepted.